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How iccbet Handles Your Personal Data

At iccbet, your personal data belongs to you — we collect only what is necessary to run your account, process payments via UPI, Paytm or PhonePe, and keep…

Data collected only as neededUPI, Paytm, PhonePe payment data securedYour right to access and deleteIndia-region privacy commitmentsDirect contact path for all requests

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What Data We Collect and Why

iccbet Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

When you open an account, we collect your name, email address, date of birth and contact details to verify your identity and meet our obligations under applicable law. Payment data — such as your UPI handle, Paytm number or PhonePe-linked account — is recorded to process

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deposits and withdrawals; we do not store full card numbers. We also log device information, IP address and session activity to detect unusual access patterns and protect your account from unauthorised use. All data collection is lawful, fair and limited to what is strictly necessary. Where
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local law in India requires specific disclosures or consent, we follow those requirements. You may withdraw consent at any time by contacting our privacy team, though some data must be retained for legal compliance even after account closure.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT PATHS

Reach Our Privacy Team Directly

Any question about your personal data — whether you want to see what we hold, correct an error, or ask us to erase records — goes straight to our dedicated privacy team. We aim to respond within 30 days of receiving a written request. Reach us through any of the channels below and we will confirm receipt within one working day.

Team online

Email Privacy Request

Write to our privacy team at the address listed in your account dashboard. Include your registered email and the nature of your request so we can locate your records and respond without delay.

Live Chat – Data Queries

Our support chat is available around the clock. Select 'Account and Privacy' from the chat menu. An agent will log your request formally and pass it to the privacy team within one working day.

Postal Notice

For formal legal notices regarding data processing, send a written letter to the registered address shown at the foot of this page. Postal requests receive the same 30-day response commitment as digital ones.

DATA PROTECTION PRACTICES

How We Keep Your Data Safe at iccbet

Security is built into every layer of how we process your information. From the moment you submit a UPI deposit to the moment a withdrawal reaches your PhonePe wallet, your data travels…

Encrypted Data Storage

All personal and financial records are encrypted at rest using current industry standards. Database access is restricted to authorised personnel only, and access logs are audited regularly to catch any anomalies before they become problems.

Cookie and Tracking Policy

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can manage cookie preferences through the settings link in the site footer. We do not sell cookie data to third-party advertisers.

Account Access Security

Two-factor authentication is available on all accounts. We recommend enabling it from your security settings page. Login alerts notify you by email whenever a new device accesses your account so you can act immediately if it was not you.

Data Retention Periods

We keep transaction records for the period required by applicable financial regulation. Account data not required by law is deleted within 90 days of a verified account-closure request. You can request a retention schedule specific to your account by contacting the privacy team.

Third-Party Data Sharing

We share your data only with payment processors (such as the UPI network, Paytm or PhonePe) and identity-verification services strictly necessary to run your account. We do not sell personal data and do not share it for marketing purposes with any outside party.

Your Rights and How to Exercise Them

You have the right to access a copy of your data, correct inaccuracies, object to certain processing, and request erasure where permitted by law. Submit any of these requests via email or live chat, and our privacy team will confirm the outcome in writing within the legally required timeframe.

Frequently Asked Privacy Questions

The questions below cover the scenarios we hear about most often — from how to download your data to what happens when you close your account. If your question is not listed here, reach out directly through live chat or email and we will give you a specific, written answer.

We collect your name, email address, date of birth, phone number and address. Payment identifiers such as your UPI handle or Paytm number are also recorded to process transactions. We collect only what is necessary to operate your account and meet legal obligations.

Yes. Submit a data-access request via email or live chat with your registered email address. We will compile and send you a readable copy of your personal data within 30 days. There is no charge for a standard access request.

Contact the privacy team through email or live chat and specify that you are making an erasure request. We will delete data we are not required to retain by law. Financial transaction records may be kept for a regulatory retention period even after deletion of other data.

We share data only with service providers directly required to run your account — such as UPI, Paytm and PhonePe for payments and identity-verification partners. We do not sell your data or share it with unrelated companies for any marketing or profiling purpose.

Non-mandatory account data is deleted within 90 days of a confirmed closure. Transaction and identity records required by financial regulation are held for the period specified by applicable Indian law, after which they are permanently deleted from our systems.

We use essential session cookies to keep you logged in and analytics cookies to measure page performance. Marketing cookies are off by default. You can review and change your cookie preferences at any time using the settings link in the site footer.

Change your password immediately and enable two-factor authentication, then contact our support team via live chat so we can investigate. We will review access logs for your account and notify you in writing of our findings within five working days.

How iccbet Handles Your Personal Data

Reach Our Privacy Team Directly

Email Privacy Request

Live Chat – Data Queries

Postal Notice

How We Keep Your Data Safe at iccbet

Encrypted Data Storage

Cookie and Tracking Policy

Account Access Security

Data Retention Periods

Third-Party Data Sharing

Your Rights and How to Exercise Them

Frequently Asked Privacy Questions

01 What personal data does iccbet collect when I open an account?

02 Can I request a copy of all the data iccbet holds about me?

03 How do I ask iccbet to delete my personal data?

04 Does iccbet share my data with third parties?

05 How long does iccbet keep my data after I close my account?

06 What cookies does iccbet use and how do I control them?

07 What should I do if I think my account data has been accessed without my permission?

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